FAQ for customers

FAQs for Customers

How many guests can we book for?

  • HUE is now a Zone D restaurant accepting tables of 12 guests.

    We also are welcoming over 180 people for large group celebrations.

What time do you close?

  • Restaurant open until midnight

    The kitchen closes at 10pm and last orders for food are 9pm or later by special request.

How do I make a booking?

  • We accept bookings of up to 8 guests through our online booking systems or up to 20 guests over the phone.

    Your credit card details may be required to secure your booking. All details are encrypted and not visible to staff. On completion of a booking you will receive a confirmation email with lots of useful information regarding your visit. If you do not receive a confirmation email please check your junk folder. For bookings in our Private Dining room or for private events larger than 20 people please call the restaurant directly on +852 3500 5888 or email events@woollypighk.com.

Hire for weddings?

  • As we are a Category D restaurant accepting tables up to 12 guests

    HUE is now a Zone D restaurant accepting tables of 12 guests. We also are welcoming over 180 people for large group celebrations so please get in touch with your events team at events@woollypighk.com

Can I sit by the window?

  • We will try our best to accommodate your request but seating unfortunately cannot be guaranteed.

    In order to ensure availability for a special occasion we suggest booking our ‘Sea View Package’ as an add-on to your reservation.

What is your cancellation policy?

  • We operate a 24 hour cancellation policy.

    On the occasion of a no show or late cancellation we charge a cancellation fee of $200pp. For all bookings in the Private Dining Room we have a strict 7 day cancellation policy.

Can I bring my own bottle of wine?

  • Yes. Corkage is charged at $400 per bottle and we kindly ask that you don’t bring any bottles that are represented on our current wine list.

    Please note we do not allow BYO spirits or hard liquor.

Can I bring my own cake?

  • Yes. There is a cake cutting fee of $350 per cake.

    Celebration cakes are also available for pre-order starting from $250.

Do you cater for special dietaries?

  • Hue does provide vegetarian options as well as a vegetarian chef’s menu.

    If you let us know in advance of your visit we will do our best to accommodate any other specific dietary requirements, such as gluten free, vegan etc. It is important to note that we do use nuts, gluten and other allergens in our kitchen. Please kindly note we are note unfortunately able to cater for gluten free or vegan diets in our Afternoon Tea Menus. If you need to inform us of any dietary requirements, just give the restaurant a call on + 852 3500 5888 before your visit.

Can I bring my own decorations?

  • Decorations, such as balloons are permitted for bookings in the Private Dining Room only so as not to deter from the experience of our other guests.